Work setting

• On-site customer service

Responsibilities

Tasks

• Ensure appropriate forms, medical examinations and other policy requirements are completed
• Monitor insurance claims and respond to clients’ enquiries
• Provide customer service
• Provide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy features

Experience and specialization

Insurance experience

• Property/casualty insurance
• Automobile insurance
• Fire insurance

Additional information

Transportation/travel information

• Willing to travel

Work conditions and physical capabilities

• Tight deadlines
• Attention to detail
• Fast-paced environment
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available
• Learning/training paid by employer